DELIVERY & RETURNS
Despite disruption from the coronavirus, our couriers have assured us that they plan to continue making deliveries: and are still committing to their next working day delivery service.
So, we are pleased to report that we are still able to make deliveries online, with normal service. Should this change at any time, we will update as necessary and inform all of our customers as soon as possible.
RETURNS & REFUNDS
If you should need to return a product for any reason, please fill out the form below to provide us with the necessary detail.
For any further queries, please get in touch with us via the details on our Contact page.
We offer a flat rate delivery service of £5 for the UK mainland. We use APC Overnight for a next working day service.
As a rule of thumb, if you place an order with us before 10am on a weekday, then we will aim to have your order delivered the next working day.
If you place your order after 10am on a working day then your order will likely arrive two days later, e.g. if you order at 3pm on a Monday then you will likely receive your order on Wednesday.
Once your order is confirmed, we will email you with a consignment number that will allow you to track the status and location of your order.
If you have specific delivery requirements, please give us a call and we'll be happy to discuss.
During the order confirmation process you will verify that your age is 18 or above. Please be aware that we are unable to verify your age at the point of delivery, and so by stating the address and confirming your order, you are giving consent for the alcohol to be delivered to the specified address, and not the recipient specifically.
If you have any special delivery requirements, or to check any details, please call us on 01787 237 896 and we'll be happy to discuss.